How fast can you turn around a quote?+
Within 24 working hours of receiving your file or brief — every time. Most arrive in 4–8 hours. The reply will include price, lead time, and printability notes if you've sent a file.
Do you sign NDAs before I share files?+
Yes. We default to a mutual NDA — sign it digitally on the first email and your files sit on encrypted, isolated infrastructure. Purged on request, with no questions asked.
What's the minimum order quantity?+
One. We routinely ship single-unit prototypes alongside thousand-unit production runs from the same studio.
Can you help with the design too?+
Yes — full industrial design through dispatch. Sketch, CAD, DFM, prototype, finish, ship. Many of our clients arrive with a napkin and leave with a SKU.
Do you ship internationally?+
Yes — DDP, fully tracked, to most countries. We handle customs paperwork. Air-freight standard, sea-freight on request for volume.
Can I tour the workshop?+
Absolutely — by appointment. Book a slot through the contact form and we'll walk you through the print floor, finishing bay, and quality lab.